supra188 Terms of Use
When you open an account on supra188, you agree to our terms and conditions. We set out what we expect from you, what you can expect from us, and how disputes are handled.
Our platform operates in supported jurisdictions only. We do not offer our services in regions where online wagering is prohibited by law. By accessing supra188, you confirm that you are of legal age in your jurisdiction and that your use complies with local law.
These terms cover account setup, deposits and withdrawals, bonus conditions, game rules, and dispute resolution. If you have questions about any term, our support team is available during business hours in Indonesian and English.
Account and Eligibility on supra188
To open an account on supra188, you must be of legal age in your jurisdiction and provide accurate personal information. We require your full name, date of birth, email address, and phone number. You are responsible for keeping your login credentials confidential. If you suspect unauthorized access, contact our support team immediately.
We reserve the right to suspend or close your account if we detect fraudulent activity, duplicate accounts, or breach of these terms. Account closure is permanent; any remaining balance is subject to our standard withdrawal process and verification requirements.
Deposits and Withdrawals on supra188
We accept deposits via QRIS, e-wallets (e-wallet, mobile banking, local payment, online payment, e-wallet), and direct bank transfers (mobile banking, local payment, online payment, e-wallet). Deposits are credited to your account subject to your payment provider's processing time. We do not charge deposit fees.
Withdrawals are processed to your original payment method. We may request KYC documents (ID card, proof of address) before releasing funds above certain thresholds. Processing times depend on your bank and payment provider; we do not guarantee subject to verification. Withdrawal requests are subject to verification windows and may take one to three business days.
Bonus Terms
Bonus offers on supra188 are subject to specific conditions. Any bonus credited to your account must be used according to the terms stated at the time of offer. Bonuses may have wagering requirements, game restrictions, or expiry dates. We reserve the right to cancel or modify bonus offers at any time.
If you breach bonus terms—such as attempting to withdraw bonus funds before meeting wagering requirements—we may forfeit the bonus and any winnings derived from it.
Games and Dispute Resolution on supra188
Game Rules and Fairness
All games on supra188—slot tournaments (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), sportsbook markets (Liga 1, Piala AFF, MotoGP, badminton), and esports (Mobile Legends, Free Fire, PUBG Mobile)—are governed by the rules provided in-game. Game outcomes are determined by our software providers' algorithms. We do not manipulate odds or outcomes based on individual player history.
Live-dealer games are streamed in real time with no delay. Sportsbook odds are set by our trading team and update live during events. Slot tournaments run on a published schedule; entry windows and prize structures are displayed before you join.
Dispute Resolution
If you believe a transaction or game outcome is incorrect, contact our support team with your account email and a detailed description of the issue. We will investigate and respond within two to five business days. Our decision is final unless you provide new evidence.
For disputes involving payment providers (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), we will cooperate with the provider's dispute process. You may also escalate complaints to your bank or payment provider directly.
- Account Verification
- We may request documents to verify your identity before processing withdrawals or resolving disputes.
- Data Protection
- Your personal information is used only for account management, payment processing, and compliance with local law.
- Jurisdiction
- supra188 services are available only where local law permits. Users are responsible for verifying compliance with their jurisdiction's law.
Prohibited Conduct
We prohibit the following on supra188: using multiple accounts to exploit bonuses, sharing login credentials, attempting to manipulate game outcomes, using automated tools or bots, and engaging in fraud or money laundering. Violation of these rules may result in account suspension and forfeiture of funds.
These terms apply to all users of supra188 in supported jurisdictions. We reserve the right to update these terms at any time. Continued use of our platform after changes constitutes acceptance of the updated terms.